Frequently Asked Questions
Everything you need to know about your PowerHobby experience.
How long does shipping take?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping varies by location and customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do you offer technical support for hobby products?
Yes, our team of experts is available to help with setup, troubleshooting, and part compatibility for all RC vehicles, drones, and hobby gear we sell.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
Many of our products carry a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting the brand manufacturer directly.